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‘Unprecedented’ spike in consumer complaints as rate hikes bite: AFCA

The sharp spike in complaints, including nearly 54,000 against banking and finance businesses, shows the effects of financial stress from aggressive interest rate hikes and the explosion of scams, the financial ombudsman’s chief said.

Lisa Uhlman | 28th Jul 2023 | More
AFCA sets benchmark for SMSF advice

If financial advice is provided to an SMSF it is important that the adviser consider both the personal circumstances of the members and of the fund itself, the ombudsman has ruled. A husband and wife, both directors of a self-managed super fund corporate trustee and also the members of the fund, visited a financial planner…

Drew Meredith | 4th May 2020 | More